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Shipping policy

Shipping Policy – LUMVERA

We currently offer delivery across the United Kingdom.

Processing time
Orders are processed and dispatched within up to 3 business days after payment has been confirmed.

Delivery time
After dispatch, orders are expected to arrive within up to 8 business days.

Please note that delivery times are estimates and may occasionally be affected by circumstances outside our control, such as courier delays, severe weather, public holidays or other unforeseen events.

Delivery address
Please make sure your shipping address is correct and complete when placing your order. LUMVERA cannot be responsible for delays or additional costs resulting from an incorrect or incomplete address provided by the customer.

Tracking
Where available, tracking information will be provided once your order has been dispatched.

Delivery issues
If your order has not arrived within the estimated delivery period, please contact us so we can assist you.

Contact
For questions regarding shipping, please contact our customer support team through the contact information provided on our website.